AI-driven employee experience

The service delivery lifecycle goes beyond responding to user inquiry, so must your investment in workplace AI.

Join us on this webcast as Astound co-founder and Chief Product Officer, Dan Turchin discusses how employee support professionals are combining virtual agent technology with AI-driven automation to optimize processes and create exceptional employee experiences, end to end.

 Register now and you'll learn:

  • Why even the best trained virtual agents can’t replace humans IT agents and managers

  • How AI is used to automate and improve the entire service lifecycle

  • Which employee service projects are good candidates for AI

  • How to measure the maturity of AI-driven automation

We’ll also be showing a live demo of the Astound AI platform being used to:

  • Automate password resets

  • Improve self-service adoption

  • Auto-route and auto-assign tickets

  • Eliminate gaps in knowledge content


  • Duration: 45 minutes