AI-driven automation is the future of employee service, but not all AI software is created equal
EMA expects the scale, volume, and complexity of employee services will result in progressive CIOs increasingly turning to AI-driven solutions.
And we agree! In fact, empowering service organizations with unique AI capabilities to radically improve employee experiences is what gets us up in the morning and keeps us up at night.
In this EMA Vendor to Watch report, EMA explains why "Astound’s AI platform for employee service sets a high bar for virtual agents and service automation.".